有關(guān)于英語的道歉信（通用3篇）

有關(guān)于英語的道歉信 篇1

Dear Ms. Jones,

尊敬的瓊斯女士：

On behalf of ABC Office Equipment, I extend our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.

我代表我們設(shè)備公司，對您與我們的銷售助理詹姆斯之間的不愉快表示最誠摯的歉意。據(jù)我所知，您在詢問一臺新打印機時，我們的接待人員詹姆斯服務(wù)不夠?qū)I(yè)，讓您得到不好的購買體驗。

At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.

不過，在我們公司，我們的目標(biāo)是幫助您做出明智的購買決定，而不必受到各種推銷手段的困擾。詹姆斯是我們正在培訓(xùn)的新員工。我對他的行為負(fù)全部責(zé)任。我們已經(jīng)書面通知他本人，給予批評教育，并讓高級效手經(jīng)理對他進行相關(guān)跟蹤指導(dǎo)。

I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!

我們很感激您對我們公司的信任，如實將問題反饋給我們。我們愿意做您的生意，希望能得到您的諒解。如果您決定再給我們一次機會的話，我們會送您一張優(yōu)惠券，您下次在我們店里買東西可以打八折，以此表示感謝。希望您能夠再次光臨！

Kind regards,

Jennifer Smith Equipment Sales Manager

謹(jǐn)致，

Smith

設(shè)備銷售經(jīng)理

有關(guān)于英語的道歉信 篇2

道歉信Letters of Apologies

Dear David，

親愛的大衛(wèi)，

I’m writing this letter to express my sincerely appologies to you for losing the book you lent to me. I’m very appreciated you lent it to me. In order to give it back to you as soon as possible, I took it to the library yesterday. I also borrow some other books in the library before I left. Unluckily, when I arrived at my dormitory, I couldn’t find your book. I searched all my dormitory and the road from the dormitory to the library. The next day I also looked for the library. However, I couldn’t find your book. I’m sorry I can’t give back to you on time as I promised before. But I will buy a new one for you later.Hope you can accept my appologies.

我寫這封信是為了表達我對弄丟了你借給我的書的真誠的歉意。我很感激你把書借給我。為了能夠盡快把書還給你，我昨天把它帶到圖書館去看了。在我離開圖書館之前我也借了幾本圖書館的書。很不幸的是，我回到宿舍后發(fā)現(xiàn)你的書不見了。我把宿舍，宿舍到圖書館的路都找遍了。 第二天我也去圖書館找了?？墒?，我就死找不到你的書。我很抱歉不能遵守之前的承諾按時把書還給你。但是我后面會幫你買一本新的。希望你能接受我的道歉。

Yours Sincerely,

Li Lei

李磊

有關(guān)于英語的道歉信 篇3

dear mr. smith,

i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.

i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.

once again, i apologize for any inconvenience caused.

sincerely yours,

wang hua