標(biāo)準(zhǔn)英文道歉信（精選3篇）

標(biāo)準(zhǔn)英文道歉信 篇1

Dear Mr Smith

I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ,I feel very sad. Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hu

標(biāo)準(zhǔn)英文道歉信 篇2

Mr.wang,

I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

Sincerely yours,

標(biāo)準(zhǔn)英文道歉信 篇3

Dear Ms Winston,

親愛的溫斯頓女士：

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

我的目的是向您表示誠摯的歉意，對于您在上個月安裝互聯(lián)網(wǎng)高速服務(wù)時可能遇到的任何不便。

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

我剛從這個假期回來，發(fā)現(xiàn)你的文件在我的籃子里。我一看你的案子，就知道你的JAU了。第二十要求改變服務(wù)的方式不知怎么地從裂縫中溜走了。我能給出的唯一可能的解釋是，我們最近發(fā)生了一些關(guān)鍵的員工變動，這可能導(dǎo)致您的信被忽略。

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

因此，我已指示我們的安裝小組在本周末之前與您聯(lián)系，以便為您安排一個方便的時間，以便他們能夠去您家安裝您的新路由器，并對您的軟件進行必要的調(diào)整。

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

由于這次的嚴(yán)重疏忽，作為我們對您作為我們的客戶的感謝的證明，我們將免費為您提供頭三個月的高速服務(wù)。因此，您的帳戶將不會計費到今年六月。

Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

溫斯頓女士，讓我向你保證，在你的情況下發(fā)生的事情不典型的CableNet的客戶服務(wù)水平。我們將繼續(xù)致力于為您和我們所有的客戶提供最高的服務(wù)標(biāo)準(zhǔn)。

If you have any questions please don't hesitate to call me.

如果你有任何問題，請不要猶豫，123456點鐘打電話給我。

Yours in service

您的服務(wù)

Tony

托尼

Manager, customer solutions

客服經(jīng)理