在人們往來(lái)越來(lái)越密切的今天，越來(lái)越多地方需要用到道歉信，道歉信可以幫助我們更好地檢討自己和感謝對(duì)方。在寫(xiě)之前，可以先參考范文，熟讀唐詩(shī)三百首，不會(huì)作詩(shī)也會(huì)吟，以下是敬業(yè)的小編征途為家人們收集整理的9篇英文道歉信，僅供參考，希望可以幫助到有需要的朋友。

英文道歉信 篇1

親愛(ài)的安妮，

謝謝你邀請(qǐng)我明晚去你家吃飯。不幸的是，我很遺憾不能和你和你的家人在一起，因?yàn)槲覍⒃诤筇烀τ谝粓?chǎng)重要的考試。我非常抱歉錯(cuò)過(guò)了這樣一個(gè)快樂(lè)聚會(huì)的機(jī)會(huì)，我希望你們都能玩得開(kāi)心。之后你和我有可能私下會(huì)面嗎？如果是，請(qǐng)不要& # 39；不要猶豫給我寫(xiě)信，告訴我你更喜歡的日期。我渴望和你愉快地聊天。

請(qǐng)?jiān)试S我再次說(shuō)聲抱歉。

問(wèn)候，

李明

英文道歉信 篇2

To：xxx

Subject：Missing Order

Dear Mr Gatt,I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown,who is our production assistant,will contact you shortly to arrangesuitable compensation for the inconvenience that has been caused.[3]

I would like to apologise once more.

Yours sincerely,

George Hili

英文道歉信 篇3

Dear Ms Winston,

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

Because of this serious oversight, and as a testament to our appreciation of you as out customer ， we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

If you have any questions please don’t hesitate to call me at*******。

Yours in service

Tony

英文道歉信 篇4

Dear Bob,

How are you getting on with your life recently? The purpose of my letter, to be honest, is to make an apology to you for forgetting to return a music CD ---The Beatles --- which I boughtfromyou last week.

On the day when I returned China, I packed my bags in such a hurry that I didn’t check my luggage carefully. Therefore, I unintentionally took this music CD with me. If I had paid more attention then, I wouldn’t have made such a stupid mistake. To compensate for your loss, I’d like to sendthe CD to you by express as soon as possible. Besides, I’d like to invite you to a dinner next time at your convenience. If there are any other solutions you like, please don’t hesitate to tell me.

Hope you can accept my apologies and understand my situation. I am looking forward to a prompt replyfromyou.

Sincerely yours,

Li Ming

英文道歉信 篇5

dear mr. shen

we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887.42.

we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely

alfred zhuang

front office manager

如何寫(xiě)一封道歉信 篇6

公司給顧客的道歉信【范文一】

尊敬的顧客：

您好，我首先向您表示最衷心的感謝，感謝您購(gòu)買我公司的產(chǎn)品！并對(duì)您遇到的問(wèn)題致以最誠(chéng)摯的歉意！

關(guān)于您提到的我公司的客服人員的服務(wù)態(tài)度粗魯一事請(qǐng)您放心，我們公司的服務(wù)都帶有電話錄音，所以請(qǐng)您告知員工編號(hào)或打進(jìn)的時(shí)間，方便我們查證。一經(jīng)查實(shí)我們將進(jìn)行嚴(yán)肅處理，并在三個(gè)工作日內(nèi)給您答復(fù)！

關(guān)于山核桃產(chǎn)地不是臨安這個(gè)問(wèn)題，我公司在此向您保證：本公司的山核桃全部產(chǎn)于臨安，并有相關(guān)的文件證書(shū)，可以向您提供復(fù)印件！如果您還是堅(jiān)持自己的意見(jiàn)，那么請(qǐng)您將山核桃寄回我們公司，待公司查收后會(huì)在三個(gè)工作日內(nèi)將貨款退還給您！

以上給您帶來(lái)的不便請(qǐng)您諒解，我們公司真誠(chéng)期待您的下次光臨！

學(xué)生給老師的道歉信【范文二】

由于我們情緒的疏忽以及對(duì)故宮內(nèi)部職能的不求甚解，錯(cuò)把故宮保衛(wèi)部策劃的錦旗當(dāng)成故宮老師本人所為，在博客微博上涌現(xiàn)了大量對(duì)老師您沒(méi)文化的調(diào)侃、諷刺。對(duì)此，我們深表歉意，并引以為撼。

冷靜下來(lái)后，我們深刻認(rèn)識(shí)到，故宮保衛(wèi)部并不負(fù)責(zé)保衛(wèi)文化，它只負(fù)責(zé)憾衛(wèi)故宮的安全，出現(xiàn)這些疏失是完全可以理解的。塵歸塵土歸土，保衛(wèi)部是保衛(wèi)部。故宮則永遠(yuǎn)是故宮，故宮老師您依然是有文化，有歷史，燦若星辰的。我們錯(cuò)在張冠李戴，把本來(lái)屬于文化范疇的事硬栽贓在了保衛(wèi)部身上。想想吧，保衛(wèi)部每天要負(fù)責(zé)那么多游客和文物的安全，時(shí)時(shí)還要跟中外職業(yè)、業(yè)余竊賊斗智斗勇，在十米高墻旁站崗，整夜地搜尋可疑人員，時(shí)間緊任務(wù)重。就算出現(xiàn)“寫(xiě)個(gè)別錯(cuò)別字”的情形，也應(yīng)該以理解為主，更何況發(fā)音還都一樣。我們調(diào)侃得太刻薄了，完全不理解保衛(wèi)部同志們的辛勞和良苦用心。更不該的是，我們擴(kuò)大了嘲諷面積，甚至絕大多數(shù)人直接把矛頭對(duì)準(zhǔn)了故宮老師您，實(shí)在讓人汗顏。

由于此次網(wǎng)友調(diào)侃都由他們自己負(fù)責(zé)創(chuàng)作、發(fā)表，事情緊、情緒急，從寫(xiě)作現(xiàn)場(chǎng)直接將刺耳的話帶到發(fā)表現(xiàn)場(chǎng)，未再交有關(guān)部門檢查。下午故宮老師的道歉信媒體播出后，我們才發(fā)現(xiàn)了自身的嚴(yán)重錯(cuò)誤。那就是：一、搞錯(cuò)主體；二、強(qiáng)詞奪理；三、落井下石；四、小題大做。故宮老師先主動(dòng)道歉讓我們更不好意思了，覺(jué)得這種謙虛地“不該道歉而道歉”的行為就是有胸懷和有文化的表現(xiàn)。我們才最應(yīng)該為自己魯莽無(wú)知的行為向老師道歉。活到老學(xué)到老，要活到故宮這個(gè)歲數(shù)估計(jì)才能學(xué)到故宮大海一樣的包容心啊。

事情發(fā)生后，我們即進(jìn)行了認(rèn)真的`批評(píng)和自我批評(píng)，并在有關(guān)部門配合下采取了補(bǔ)救措施，刪除了大量不合適不客觀的言論，還老師您一個(gè)清白。我們也注意到有部分自認(rèn)有點(diǎn)知名度的網(wǎng)友爆料說(shuō)，老師您的上衣口袋也即是建福宮在招全球頂級(jí)會(huì)員，經(jīng)過(guò)我們認(rèn)真調(diào)查，發(fā)現(xiàn)老師的上衣口袋外面完全沒(méi)有招商，口袋里也沒(méi)裝任何物品。下午看到老師親自開(kāi)的空間里聲明了口袋里什么都沒(méi)有，我們更覺(jué)得錯(cuò)怪了老師。老師說(shuō)：您自己的右腿確實(shí)動(dòng)過(guò)幫上衣口袋招商的念頭，現(xiàn)在這個(gè)苗頭被老師發(fā)現(xiàn)，也及時(shí)阻止了。老師您還很謙遜地承認(rèn)了右腿的錯(cuò)，我們就更覺(jué)無(wú)顏以對(duì)了。

經(jīng)過(guò)這次事件，特別是老師您發(fā)出兩封堪稱偉大的《罪己詔》后，我們受到深深震憾，決定吸取教訓(xùn)，堵塞漏洞，增強(qiáng)發(fā)議論責(zé)任心，對(duì)議論方式進(jìn)行全面整改，對(duì)議論目標(biāo)進(jìn)行全面評(píng)估，決定：凡是歷史超過(guò)三百年，有狀元解元等走過(guò)的宏大場(chǎng)所都擁有譏諷豁免權(quán)。再諷，我們就是對(duì)歷史、文化的汗然褻瀆。請(qǐng)老師您監(jiān)督。

給客戶的道歉信【范文三】

尊敬的客戶：

您好！

我是XXXXX有限公司的高級(jí)客服代表小A，首先我代表全體公司人員對(duì)為您表示歉意。

您在來(lái)信中投訴中說(shuō)我們給您寄來(lái)的山核桃不是產(chǎn)自臨安的，為此我們進(jìn)行了調(diào)查。最后得出結(jié)論是因?yàn)殇N售人員由于一時(shí)疏忽把您和另外一位客戶的訂單給搞錯(cuò)了，所以才出現(xiàn)了產(chǎn)品產(chǎn)地出錯(cuò)的原因，對(duì)此我們?cè)僖淮螌?duì)您表示歉意。而您在來(lái)信中提到了客服部門一位接電話的小女孩對(duì)您沒(méi)有禮貌而且經(jīng)常打斷您的話，還把錯(cuò)誤推到您身上，這件事我們通過(guò)電話錄音得到了證實(shí)。那位接線員確實(shí)沒(méi)有做到她的本職工作，我們對(duì)她進(jìn)行了嚴(yán)懲，并在一段時(shí)間內(nèi)您會(huì)收到她的道歉。由于這是一名實(shí)習(xí)的客戶代表，請(qǐng)您諒解，還得謝謝您對(duì)我們的客戶代表的意見(jiàn)反饋，讓我們以后做得更好。

我們?cè)谑盏侥素浀耐瑫r(shí)給您寄送正宗的臨安山核桃，再免費(fèi)送您額外的1斤山核桃，您覺(jué)得怎樣？如果您覺(jué)得合適的話請(qǐng)來(lái)電告知我們，我們將第一時(shí)間給您最好的服務(wù)，最后再對(duì)您遇到的麻煩表示歉意！

道歉信英文 篇7

XXX:

Im so sorry ，I was late for school 。I think its a bad habit and bad manners. I will go to school a little earlier ，and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

英文道歉信 篇8

Dear xxx,

I am writing this letter to exxpress my apology that xxx.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

Yours Sincerely,

xxx

英文道歉信 篇9

Dear Mr/Ms,

We are sorry we cannot send you immediately the catalogue

and price list for which you asked in your letter of

March 10. Supplies are expected from the printers in two

weeks and as soon as we receive them, we will send you a

copy.

Yours faithfully

尊敬的先生/小姐，

對(duì)三月十日來(lái)信所要目錄和價(jià)格單，很抱歉不能馬上寄去。

印刷商兩周后供貨，一旦收到，我們將給您寄去一份。

您誠(chéng)摯的